1. We treat our employees as an asset, since we command their loyalty, sincerity, and diligence to work with us until they are 58 years of age and formally retire from the service.
2. We maintain accurate, transparent records of all financial transactions, Govt. dues, workers wages and perks.
3. Our workers are insured, they have individual PF Account and ESIC Card with them.
4. We select best people from the market and offer best pay, Statutory dues, and perks. Our workers are always fully equipped and appropriately dressed.
5. We provide personalised attention to the Clients requirements. Our response to call from the Client is prompt, immediate and appropriate.
6. We provide necessary training, uniform, required accessories, right management supervision and guidance. We never lose a Client due to operational inefficiency or financial irregularities.
7. Our training team provides On Job Training every week to our workers and also conducts training classes for staff of the establishment in meeting emergency situations.
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8. We carry out day and night checks by our field officers, minimum twice a week.
9. Erring individuals like absenting from duty without leave, found sleeping on duty, casual and careless in conduct, sloppy in movements and offending in dealing with visitors, residents or anyone else is punished and removed from job.
10.We provide 24 hrs Manned Control Room with Field Officer fully mobile and equipped with mobile phone to react promptly to clients requirement and to take suitable action.
11.Our security management team in close liaison with our Clients management carry out detail site survey and formulate SOP covering all aspects of security and safety of the Site. This is revised and modified periodically as per the changing requirements.
12.Our management maintains close liaison with our client to achieve:-
(a) Confirmation of clients satisfaction.
(b) Assessment of over all performance of our employees.
(c) Implementation of laid down procedures and guidelines.
(d) Prompt solution to requirements identified.
(e) Furthering good client relations.
13. We have maintained best customer retention rate in the industry for last 32 years.
14. We ensure payment of full Salaries to our employes by 10th of every month. |